Privacy Policy

 

Kayang Privacy Policy

At Kayang, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect the information you provide when interacting with our brand, whether through our website, social media platforms, or other channels. By using our services, you agree to the practices described in this policy.

 

1. Information We Collect
 

We may collect the following types of information:
 

• Personal Information: When you place an order or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
   
• Non-Personal Information: We may also collect non-personal data such as your IP address, browser type, and browsing behavior on our website, which helps us improve our services and enhance your experience.

 

2. How We Use Your Information
 

The information we collect is used to:

 

• Process Orders: We use your personal information to fulfill your orders, process payments, and arrange for delivery.
• Customer Support: Your contact details allow us to respond to your inquiries, provide support, and communicate important updates about your order.
• Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates from Kayang. You can opt out of these communications at any time.
• Improve Our Services: We analyze non-personal information to understand customer preferences and improve the functionality and content of our website.

3. Information Sharing and Disclosure

Kayang does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and shipping companies.

These parties are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing their services to Kayang.

We may also disclose your information if required by law or if we believe such action is necessary to protect the rights, property, or safety of Kayang, our customers, or others.

 

1. Cookies

To enhance your experience on our site, we may use “cookies” or similar electronic tools to gather information and assign a unique, random User Identification (User ID) to each visitor. This helps us better understand your individual interests through the identified device. Unless you voluntarily provide personal information (such as through registration), these cookies do not reveal your identity to us. The only personal information a cookie can contain is data you provide, such as when you request a personalized service. Cookies cannot access data from your hard drive. Additionally, advertisers on our site may place their own cookies on your browser when you interact with their ads, a process that we do not control.

 

Our web servers also automatically collect limited information about your computer’s connection to the internet, including your IP address, when you visit our site. Your IP address is a numeric identifier that allows internet-connected devices to communicate with you, such as delivering web pages you request.

While your IP address does not personally identify you, we use this information to deliver content, customize the site to user preferences, measure site traffic, and provide geographic data to advertisers about our visitors.

 

5. Data Security

 

We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

 

You have the right to access, update, or delete your personal information at any time. If you wish to make changes to your data or opt out of marketing communications, please contact us directly, and we will promptly assist you.

7. Changes to This Policy

 

Kayang reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we protect your information.

8. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Kayang

Village Homte, 

District Kinnaur, Himachal Pradesh, 172118

Email: [email protected]

By continuing to use our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.